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Miqaat India

Privacy Policy

Privacy Policy

Last updated: May 2026


Who We Are

Miqaat India is an Umrah and Hajj travel consultancy based in India, helping pilgrims plan and book their sacred journeys to Makkah and Madinah. Our website is miqaat.in.


What Information We Collect

When you interact with our website or contact us for a package enquiry, we may collect the following:

  • Your name, phone number, and email address when you fill out a contact or enquiry form
  • Passport details and travel information when you formally book a package with us
  • Your general location if you use our website from a mobile device
  • Basic usage data such as which pages you visited and how long you spent on them (collected via analytics tools)

We do not collect any information without your knowledge, and we do not ask for sensitive financial details through our website.


How We Use Your Information

The information you share with us is used only for the following purposes:

  • To respond to your enquiry or callback request
  • To prepare and process your Umrah or Hajj package booking
  • To send you relevant updates about your travel, visa, or documentation
  • To share important travel notices or regulatory updates if you have opted in to receive them
  • To improve how our website works and what content we publish

We do not use your information for unsolicited marketing, and we do not sell, rent, or trade your personal information to any third party.


WhatsApp and Phone Communication

When you contact us via WhatsApp or phone, that conversation is subject to the privacy policies of those respective platforms. We use WhatsApp for genuine customer support only — you will never receive automated promotional blasts from us.


Cookies

Our website uses cookies — small text files stored on your device — to understand how visitors use the site and to remember your preferences. These are standard, non-invasive cookies. You can disable cookies in your browser settings at any time, though some parts of the website may not function as intended if you do.

We may use Google Analytics or similar tools to understand general traffic patterns. This data is aggregated and does not personally identify you.


Third-Party Links

Our website may contain links to external platforms such as the Nusuk app, the Saudi Ministry of Hajj and Umrah, or airline websites. Once you leave miqaat.in, we are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.


How We Store Your Information

Any personal information you share with us is stored securely and accessed only by the Miqaat India team members who need it to serve your enquiry or booking. We do not store payment card details on our systems — all payments are handled through secure, authorised channels.

We retain your information only for as long as is necessary to fulfil your booking or respond to your enquiry, after which it is securely deleted.


Your Rights

You have the right to:

  • Ask us what personal information we hold about you
  • Request that we correct any inaccurate information
  • Ask us to delete your information if you no longer wish to be on our records
  • Withdraw consent for us to contact you at any time

To exercise any of these rights, simply write to us at the contact details below.


Children’s Privacy

Our services are intended for adults. If a child is included in a pilgrimage booking, their information is provided by and handled through their parent or guardian. We do not knowingly collect personal information directly from children under the age of 18.


Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable regulations. The date at the top of this page will always reflect the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.


Contact Us

If you have any questions about this privacy policy or how your information is handled, please reach out to us:

Miqaat India Phone: +91 954 954 6968 WhatsApp: +91 954 954 6968 Website: miqaat.in